Basic Pay: £26,340 per annum (additional on-call and overtime payments)

Hours: 37.5 hours per week

Donald McLaren Ltd is an independent family-run Funeral Directors and Monumental Sculptors. We are seeking a full-time Driver/ Funeral Service Operative to join our team.

You should have effective communication and interpersonal skills, be self-motivated, and have a flexible attitude to business needs with plenty of initiative to learn the procedures and quickly become a valuable member of a busy working team. A high degree of professionalism is essential for this role.

Requirements:

• Smart appearance and a professional demeanour.
• A clean UK driving licence held for at least 10 years.
• Willingness to participate in an on-call rota, including covering nights and weekends on a rotational basis for staff holidays and sickness.

To Apply:

Please send your CV via email to julie@dmclaren.co.uk

Please do not contact the funeral home by telephone or in person regarding this position.

Closing Date: Friday 24 January 2025 at 4:30pm

Job Description

Working in the funeral profession is a deeply meaningful and rewarding career, offering the opportunity to provide care and support during life’s most challenging moments. As a Funeral Service Operative, you will deliver compassionate and practical assistance to the deceased and their loved ones in a respectful, dignified, and professional manner.

Qualifications and Skills:

We are looking for someone who can demonstrate:

• A genuine commitment to the unique demands of this profession, with empathy, compassion, and emotional resilience.
• A flexible work ethic and the availability to respond to changing business needs, including evening and weekend work.
• A professional, composed demeanour with excellent interpersonal skills and attention to detail.
• Practical problem-solving skills and the ability to work as part of a team.

Responsibilities:

Your role will involve a wide range of duties, including but not limited to:

• Transporting the deceased from the place of death to rest in our funeral home with dignity and professionalism.
• Assisting with the preparation and dressing of the deceased, ensuring dignity, respect, and attention to detail.
• Furnishing coffins, engraving nameplates, and preparing grave markers.
• Driving and maintaining the fleet of prestige vehicles, ensuring they remain clean and presentable.
• Acting as a bearer and assisting in funeral services with professionalism and respect.
• Erecting headstones in cemeteries, adhering to health and safety protocols.
• Supporting Funeral Directors in delivering exceptional service to clients, exceeding expectations.
• Engaging with local communities and maintaining relationships with clergy, celebrants, cemetery, and crematorium staff as a trusted ambassador for Donald McLaren Ltd.
• Ensuring a clean, organised work environment and maintaining high standards of personal appearance and conduct.
• Complying with company policies and the National Association of Funeral Directors Code of Practice.

Requirements:

 To be successful in this role, you will need to:

• Demonstrate flexibility, adaptability, and a commitment to delivering excellent client service.
• Be physically capable of performing tasks such as lifting and carrying heavy weights, in accordance with manual handling procedures.
• Have a clean UK driving licence for at least 10 years, with the ability to drive a range of vehicles (your licence will be checked annually).
• Be available for on-call duties as part of our 24-hour rota system.
• Understand and appreciate the importance of delivering a perfect final tribute for families, with meticulous attention to detail.
• Show reasonable numeracy and literacy skills and the ability to follow detailed instructions.

Why Join Donald McLaren Ltd?

Donald McLaren Ltd is an independent, family-run Funeral Directors and Monumental Sculptors. We take pride in providing compassionate and professional services to the community. We offer competitive pay, a comprehensive training program, and opportunities for career progression within our respected company.