Family Funeral Directors & Memorial Craftsmen

Providing over 110 years of personal, professional service

Driver/ Funeral Service Operative

    Website Donald McLaren Ltd Funeral Directors

    Donald McLaren Ltd Funeral Directors

    Basic Pay: £25,085 per annum (additional on-call and overtime payments)

    37.5 hours per week

    Donald McLaren Ltd is an independent family Funeral Directors and Monumental Sculptors and we have an opportunity for a full time Driver/ Funeral Service Operative.

    You should have effective communication and interpersonal skills, be self-motivated, and have a flexible attitude to business needs with plenty of initiative to learn the procedures and quickly become a valuable member of a busy working team. This position requires a high degree of professionalism.

    You must of smart appearance, hold a clean UK driving license for at least 10 years, be committed to being part of our ‘on call’ rota, and work additional nights and weekends on a rotational basis to cover staff holidays and sickness.

    All CV’s will be emailed to julie@dmclaren.co.uk

    Please do not contact the funeral home by telephone or in person regarding this position.

    CLOSING DATE FOR APPLICATIONS: 4.30pm on Friday 17 May 2024.

    Job Description

    Working in the funeral profession is deeply challenging and emotionally demanding, yet incredibly rewarding. As a Funeral Service Operative, you will be providing compassionate and practical care for both the deceased and the bereaved in often difficult circumstances and varying weathers.

    Qualifications and Skills:

    • Possess a genuine commitment to the unique demands of this profession, demonstrating empathy, compassion, and emotional resilience.
    • Possess a flexible work ethic and a willingness to put personal life on hold when necessary.
    • Demonstrate a composed demeanour and a warm heart, understanding the need for sensitivity and professionalism in all interactions.

    Responsibilities:

    • You will assist in transporting the deceased from the place of death to rest in our funeral home with dignity and professionalism.
    • Assist in dressing and preparation of the deceased, ensuring the utmost dignity and respect throughout the process.
    • Maintain meticulous attention to detail in handling identification and personal effects procedures.
    • Furnishing coffins, engraving nameplates, and grave markers.
    • Drive and maintain our fleet of prestige vehicles, ensuring cleanliness and adherence to high standards.
    • Act as a bearer when required, displaying dignity and respect in all funeral proceedings.
    • Ensure the work environment remains clean and tidy at all times.
    • Be responsible for a high standard of personal appearance, conduct and company property.
    • Contribute to a clean and organised work environment, demonstrating initiative and adherence to company policies.
    • Participate in the erection of headstones in cemeteries, following health and safety protocols.
    • Assist the Funeral Directors and colleagues in delivering a customer-focused service that exceeds client expectations.
    • Fully comply with the company’s internal procedures and NAFD Code of Practice.
    • Engage actively with communities and assist the Funeral Directors in maintaining business relationships with external parties such as clergy, celebrants, cemetery, and crematoria staff etc whilst acting as a trusted and well-respected ambassador for Donald McLaren Ltd.

    Requirements:

    • Possess a practical, can-do attitude coupled with a caring nature and emotional maturity.
    • Demonstrate flexibility, adaptability, and a commitment to excellent client service.
    • Be able to demonstrate reasonable numeracy and literacy skills.
    • Maintain physical fitness, capable of lifting and carrying heavy weights in accordance with manual handling procedures.
    • Be responsive to detailed instructions ensuring tasks are completed within agreed timescales.
    • Be available for on-call duties as part of our 24-hour team.
    • Hold a current UK driving licence for at least 10 years, with the ability to drive all types of vehicles (your license will be checked every year).
    • Understand and appreciate the importance of delivering a perfect final tribute for families, ensuring meticulous attention to detail.

     

    To apply for this job email your details to julie@dmclaren.co.uk